Site Information & Policies

To Order or to Get More Information,  Please Call Us At  888-404-WOOD

 
We are your solution to all your wood flooring needs. This website is dedicated to providing you the lowest possible price that we can sell our products for, if you decide to do business with us. Use our search to find what you are looking for or call if you can't find what you are looking for. We sell many brands in our showrooms that we can't sell on line, including Mirage Hardwood Flooring, the Mercedes Benz of Hardwood Flooring.

Our company is dedicated to customer satisfaction and we will go beyond expectations to make our customers happy, including FREE expert advice before you decide to do business with us. We want you to feel comfortable with your decision and purchase and if we can't help you out, we will direct you to someone who can.
This web store was put together for the consumer who doesn't want the added benefits that we afford to customers who buy wood in our showrooms.
 
To get the web pricing, you can browse our online store and order samples or you can go to one of our showrooms to get additional information and see samples, but you must order from the web site or order by phone if you want the lowest possible price.
 
What's the catch?
 
When you order your floor online...
 
1] The order must be paid in advance with a credit card (you are protected by your credit card company)
 
2] There is a 75.00 Delivery Charge for orders under 200 SF and shipping charges outside our normal delivery zone.(Check our delivery zone page)
 
3] YOU must deal with the delivery man yourself and unload the product when it arrives.
 
4] YOU must deal with the manufactures directly if you have a problem with their products. (all manufactures warranties apply)
 
5] Return Policy: There is a 20% restocking fee and you must pay for return shipping or drop off the product at one of our showrooms. All credits must be charged back to the same card as you used when purchasing the product minus the restock fee.
 
It's a small price to pay for the savings.
 
The alternative: If you want the "No Hassle Approach" to buying wood, then visit our showroom and get pampered.
 
We offer FREE delivery hand-loaded into your rooms for acclamation, a free cleaning kit and free "refill" cleaner for the life of your floor on any flooring purchase, (purchased in our showrooms), over $1000.00. Remember:
 
We install what we sell regardless of where you purchase your hardwood floors. On-line or in the showroom we are happy to help you out with all your installation, sanding and finishing needs.
 
Our Wood Flooring Specialists will take your project from start to finish. Their job is to make you happy using our extreme customer service.
 
Thank you for visiting us and have a great time comparing and shopping for low priced "Brand Name" products.