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Mission
Statement...
Enhancing
the quality of life for our clients, employees,
suppliers and owners by
providing excellent wood flooring products and
services with integrity, honor and fairness
Governing
Values...
Over
the years, because of the experiences we have gone through and
the values and principles we have lived by for over a
generation, we have compiled a list of governing values that
direct the actions of our company in everything we do.
1]
We Provide Effective Products and Services
We
continually research our industry to find the best wood
flooring and finish options and make them available to our
clients. We develop quality improvement and training programs,
which combined with our experienced craftsman, produce desired
results.
2]
We Serve Our Clients
Our
clients are valued friends and we strive to contract and build
strong lasting relationships. We deliver to our clients what
they seek, effectively and efficiently. We will strive always
to deliver more than we promise.
3]
We Produce Quality
We
strive for excellence and take pride in our work and the
products we sell. We would never provide you a finished
product that we wouldn’t put in our own home. We will not
sacrifice or jeopardize long-term reputation, integrity and
viability on the basis of short-term benefit.
4]
We Are Responsive
We
are quick to respond to the needs of our clients. We
understand time is money and delays can be costly. We have
procedures in place to meet the demands of tight schedules and
ever changing circumstances.
5]
We Are Responsible
We
take responsibility for the actions of all the people who work
for us. If something we did or a product we sold doesn’t
meet or exceed industry standards we will fix it. Our job is
to make it right. We have all the proper insurances with
adequate limits and carry products completed and operations
for further peace of mind after the job is done.
6]
We Believe In Safety
We
have an OSHA approved Safety and
Hazardous Communications Manuel, which includes our safety
mission statement. We practice safety and continually
look for new hazards on the jobsite in relation to our work.
Each employee is trained and experienced in safety related
issues. Our clients receive information about the hazards of
our industry in accordance with the Right
To Know law. We strive for an injury free
environment and our track record has been excellent to date.
7]
We Give Back To The Community
We
believe in Charity. We support local faith based programs
including children’s outreach ministries. We know that our
children will represent the future viability of our local
community and our country and real change can only come
through positive education programs. We provide jobs to people
with disabilities. We work with Arc/Dc, The United Way and
Integrated Employment Services to help integrate people with
disabilities into our workforce. We support Literacy campaigns
by sponsoring spelling bees in our area.
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